Our Terms and Conditions

Standard Terms and Conditions for Landscaping Work

1. All work undertaken will be as discussed and agreed on the site visit. All work will be completed from notes and drawings from the site visit by Hedge End Turf unless otherwise agreed.

2. The estimate/original price for work includes all materials and labour.

3. The client shall provide water and electricity, if needed, at no charge to Hedge End Turf

4. The client shall provide access to site and storage space for materials at all times during the works progress and during Hedge End Turf working hours. Our working hours are typically 8:00am-17:00pm.

5. Hedge End Turf is not able to accept responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to us in writing or apparent on visual inspection.

6.  If the client adds extra work to the planned landscape gardening then this will be chargeable. If the measurements given for the garden, by the client, are incorrect, then again any extra labour and materials will be noted and charged to the client.

7. All, or any special conditions, of which Hedge End Turf has been
informed are noted in the quotation.

8.  We are not able to accept responsibility for the well-being and
maintenance of living plant material, including turf, following practical
substantial completion.

9. After practical substantial completion, we are not able to accept responsibility for any damage through the elements, including drought, winds, rain and frost to any material(s) including plants.

10. Upon practical substantial completion the responsibility for the care and watering of all plants, lawns, etc., is handed over to the client and will require regular attention until established. Great care is taken to remove all weeds/roots from the site when being prepared; Hedge End Turf cannot  accept responsibility  for subsequent weed 

growth on completion of the project.

11. Severe weather conditions, including drought, may cause the delay of the start date of the contract. This will not affect the original, agreed price.

12. We shall not be liable for any defects arising from the client’s own actions or lack of care, including without limitation, inadequate watering, deliberate damage, removal or other abuse or damage caused by the client.

13. We are not able to accept responsibility for any type of insect infestation such as Leatherjackets.

14. Payment terms, full payment to be made within 2 working days on completion of work.